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Client Outcomes Report

Client Outcomes Report

Bridges to Recovery partners with Vista Research group to gain quantitative data on the efficacy of our programs. This allows us to pinpoint the activities and modalities that are the most impactful to our clients and their loved ones while remaining at the forefront of mental health treatment. This document includes data collected by Vista Research Group from participating clients from two reports aggregating data from clients discharging between February 8, 2019 and June 30, 2025.

Reading these charts: Values marked ≈ are approximate estimates read from the published report charts. Results reflect participating respondents and may involve different people at each timepoint. They do not predict or guarantee an individual outcome.

Symptom Reduction

At Bridges to Recovery, our program provides a safe setting where healing can truly take place. Our clients report significant and lasting improvements on their mental health symptoms including those stemming from trauma and anxiety 12 months after treatment. Additionally, clients also report feeling better overall after their time with us.

Depression Symptoms

This measure shows the share of respondents reporting moderate to severe depression symptoms at each survey. A lower percentage means a smaller share reported symptoms in those severity categories; it is not the percentage who recovered.

Client Progress in Moderate to Severe Depression Symptoms
Approximate percentage of clients reporting moderate, moderately severe, or severe depression symptoms by timepoint.
At Intake
≈ 78%
Prior to Discharge
≈ 20%
1 Month Post-Treatment
≈ 27%
6 Months Post-Treatment
≈ 21%
12 Months Post-Treatment
≈ 22%

What this means: The share reporting moderate to severe symptoms was lower before discharge and in follow-up surveys than at intake. Different people may have responded at each timepoint, so this does not track the same change for every client.

Trauma Symptoms

This measure shows the share of respondents in the probable or severe post-traumatic stress disorder (PTSD) symptom categories. These survey categories do not establish a diagnosis on their own.

Client Progress on Moderate to Severe Trauma Symptoms
Approximate percentage of clients reporting probable or severe PTSD symptoms by timepoint.
At Intake
≈ 71%
Prior to Discharge
≈ 28%
1 Month Post-Treatment
≈ 35%
6 Months Post-Treatment
≈ 31%
12 Months Post-Treatment
≈ 34%

What this means: The share in these trauma symptom categories was lower before discharge and at each follow-up than at intake. The follow-up percentages varied, and the results do not show that symptoms resolved for every respondent.

Anxiety Symptoms

This measure shows the share of respondents reporting moderate or severe anxiety symptoms at intake, before discharge and in follow-up surveys.

Client Progress on Moderate to Severe Anxiety Symptoms
Approximate percentage of clients reporting moderate or severe anxiety symptoms by timepoint.
At Intake
≈ 74%
Prior to Discharge
≈ 22%
1 Month Post-Treatment
≈ 28%
6 Months Post-Treatment
≈ 21%
12 Months Post-Treatment
≈ 22%

What this means: A smaller share of respondents reported moderate or severe anxiety before discharge and in follow-up surveys than at intake. This is a comparison of survey percentages, not proof of a treatment effect for each person.

Overall Well-Being

In addition to changes in specific symptoms, clients also reported feeling better overall after their time at Bridges to Recovery. This broader measure is important because mental health progress is not only about reducing symptoms. It is also about building a life that feels more stable, connected, and manageable.

Client Progress on Overall Feeling
Approximate percentage of clients reporting good or excellent overall feeling at intake and 12 months post-treatment.
At Intake
≈ 10%
12 Months Post-Treatment
≈ 69%

What this means: A larger share of respondents described their overall feeling as good or excellent at the one-year survey than at intake. This is a self-reported rating of wellbeing, separate from the symptom measures.

Connecting & Functioning

Bridges to Recovery clients experience improved connection and overall functioning. This is shown though an increase in the number of clients who reported having good or excellent relationships with their family members. Additionally, 76% of clients found their therapist to be extremely or very helpful – showing the benefits of a strong therapeutic alliance. Clients also made great strides on achieving their goals and on improving overall functioning.

Family Relationships

Clients were asked how they described their relationship with their closest family members. The chart compares the share giving a good or excellent rating at the start of treatment and one year later.

Good Relationship with Closest Family Members
Approximate percentage of clients reporting good or excellent relationships with closest family members.
Start of Treatment
≈ 29%
One Year Post-Treatment
≈ 68%

What this means: A larger share of respondents rated these relationships good or excellent at one year. The question does not tell us which aspects of a relationship changed or what caused the difference.

Progress Toward Personal Goals

Clients also reported progress toward personal goals after treatment. These goals may look different for each person, but often include healthier relationships, greater independence, improved emotional stability, better routines, and renewed participation in work, school, family, or community life.

Progress on Achieving Non-Usage-Related Goals by One Year Post-Treatment
Approximate percentage of clients reporting goal achievement or progress one year after treatment.
Achieved Goal
Made a Lot of Progress
Made Some Progress

What this means: Respondents reported different levels of progress toward the goals shown. Each goal may apply to a different number of people; a 100% result is not a success rate for all clients.

Overall Functioning

Functioning is an important part of healing from serious mental health challenges. Improved functioning may include better daily routines, more consistent self-care, stronger communication, improved decision-making, and a greater ability to manage responsibilities.

Client Progress on Functioning
Approximate percentage of clients reporting moderate, severe, or extreme disability at intake and by the last treatment episode survey.
Intake Survey
≈ 72%
Last Treatment Episode Survey
≈ 30%

What this means: The percentage of clients reporting moderate to extreme disability decreased from intake to the last treatment episode survey, suggesting improvement in day-to-day functioning.

Helpfulness of Individual Therapy

In the therapy helpfulness survey, 76% of clients found their recent individual therapy to be extremely helpful or very helpful.

This is feedback about the experience of therapy. It is separate from the symptom and follow-up outcomes above, and the public summary does not specify the survey timing or number of responses.

Helpfulness of Recent Individual Therapy
Percentage of clients rating recent individual therapy by helpfulness.

Extremely Helpful – 38%

Very Helpful – 38%

Somewhat Helpful – 17%

Slightly Helpful – 7%

What this means: Most respondents rated recent individual therapy very or extremely helpful. This reports perceived helpfulness, not a clinical recovery rate.

Work With A Treatment Team That Stays Connected

Your therapist, psychiatrist, and clinical team collaborate throughout treatment so your care remains personal, coordinated, and responsive.

“Having a consistent team of doctors and therapists for my entire time at Bridges was so comforting.”

Client review

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BRIDGES TO RECOVERY

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